Since our establishment in 1974, Guardian Safety has developed a strong reputation for offering personal protective products that are of the highest standard.
The core values of Guardian Safety place particular emphasis on experience, expertise, capability, reliability, customer satisfaction and continual improvement.
Guardian Safety management and staff recognizes the importance of having an exceptional customer relationship. Our entire improvement drive is based on determining our customers needs and improving our processes to meet those needs better that our competitors.
Our customer service processes are constantly under review, by senior management, to continually improve the relationship with our customers. The one thing that has not changed over the years, is our commitment to serving our valued customers.
Our customer service provision is streamlined through clear determination of roles and responsibilities, accountability, teamwork and communications. All staff understand the importance of responding to customer needs and expectations and has a responsibility to follow the formal processes to manage customer requirements, communication, suggestions and complaints appropriately. This is demonstrated by our continued certification to ISO9001 by BSI since 1996..
We thank you for your continued support and look forward to supplying products that will continue to protect your staff in their working environment well into the future.